What can i do about filament coming off the spool and strangling itself on the spoolholder?

I got a robo3d so the spoolholder hangs off the side next to the buildarea and goes up through a hole in the top. For some reason the filament has a habit every so often of coming off the spool and falling to the side where it will begin to bind on the spoolholder and eventually strangle the printer. Is there some way to prevent this? http://ift.tt/1XwXY9P

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